Refund policy

Cancellation and Exchange is possible of an order until the point it is not shipped. In case of cancellation a credit note will be issued (no refund will be granted) to be adjusted against the next purchase

Returns :

We do not accept any returns for orders shipped.

Cancellation & Exchange :

Cancellation of an order is valid until the point it is not shipped

WHEN EXCHANGE IS NOT ACCEPTED?

Exchange not accepted due to colour Differences. A 10-15% Colour difference might be there due to screen resolution and lights. Exchange not accepted if Customer does not like the material or colour of the product order. As we use the best quality material in the market and all product details are mentioned in the Product description. We would suggest you to please read all the details before placing the order. Exchange not accepted due to any other reasons leading to sudden change of mind after placing the order.

Exchange due to size issues :

Please refer to the size chart mentioned on each product page before confirming your order. In case you are not sure about your size, we would love to assist you in finding the perfect size for you. If you still face issues with the size once you receive the product, please connect on +91 8777635621 or info@veecouture.in mentioning the order number and the details mentioning the issue you are facing within 24 hours once you receive your order. Our team will be assisting everyone on case to case basis. Kindly take note we can not assure you of offering the exchange as it depends upon the availability of your size in your design at that time. Minimum 250 additional charge for 500gm parcel (additional charges applicable depending upon weight). Please take note of the fact that no size exchange will be facilitated for articles on sale!

Exchange due to Damaged Products :

It’s extremely unlikely for you to receive damaged / defective or incorrect products, as we have our QC team carefully checking all outfits before dispatching them. However, in a rare scenario, if you face such issues, we would be happy to assist you with the exchange of the same. Please connect on +91 8777635621 or info@veecouture.in with details of the issues you are facing along with an order opening video for verification purposes along with product images within 24 hours once you receive your order. All returns will be subject to our verification. Once your return request is received and verified – we will notify you of the approval or rejection (along with valid justification). Once it’s approved, we will arrange for the reverse pick up and dispatch a replacement of the same product your way if available. In case it’s not available we would provide you a store credit of the same amount. The validity of the credit voucher issued will be of 30 days.

Returns/Exchanges on International Orders :

Kindly note that orders received from overseas are not eligible for returns or exchanges.