Shipping policy
We ship our orders within 24-72 hours (unless it is a restocked article) and make our best endeavour that it reaches our customers on time. You will receive order tracking details shortly once the order is placed in your email.
Delivery Time For Domestic Orders:
In general, domestic shipments are delivered within 5-7 days’ time (after dispatch) (the delivery might take more or less amount of time in rare cases depending upon the accessibility of location, time of the year as well as any external uncontrollable factors impacting any region)
Delivery Time For International Orders:
Orders shipped overseas generally take 5-7 days’ time (after dispatch) depending upon the accessibility of the country and your location within the country
Expedite / Urgent Delivery Request:
To expedite or make an urgent delivery request please reach out to +91 8777635621 and we will give our best to ensure the delivery is done in the preferred time frame. This is applicable for any urgency, occasion or life event.
Delivery Time Exceeded:
We are committed to delivering your orders on time and would try our best to ship the orders timely, as per our promise. We use third-party delivery partners, and we are not responsible for delays in delivery post handover of the product. Additionally, in the event of service interruptions caused by events beyond our control, we would not be able to guarantee on-time shipment.
SHIPPING COSTS
Domestic Orders:
We offer FREE SHIPPING for all orders in India.
International Orders:
Shipping cost is based on location and is calculated at the time of checkout. Payment for shipping costs will also be collected at the checkout while making a purchase.
Cancellations:
If you change your mind after you have placed an order, we will not be able to cancel the order. However, please reach out to us over email or call us at +91 8777635621 and we will try our best to accommodate your request.
STOCK AVAILABILITY
We try to maintain accurate stock counts on our website, but from time to time, there may be a stock discrepancy, and we will not be able to fulfill all your items at the time of purchase. In this instance, we will contact you to ask for your preference and would be glad to support you with whatever decision you take with respect to your order, or issue a credit note.
DUTIES & TAXES
Goods and Service Tax:
GST is collected on all domestic orders and is already included in the prices displayed for all products.
Import Duties & Taxes:
Occasionally, import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies from country to country, and Vee Couture encourages you to be aware of these potential costs before placing an order with us. If you refuse to pay duties and taxes upon arrival at your destination country, Vee Couture will not be responsible for the non-delivery of orders, and will not be able to provide any support.